Lenwood James is an Associate Manager for Guest Services, working with the team Hartley Hospitality Desk team. He has been working at Columbia University for 18 years. Columbia Housing has introduced him to people from all parts of the world, and all walks of life. Lenwood says, "The customer service and communication skills that I have learned here have helped me in many facets of my life." In his free time, Lenwood is the Commissioner of the NYC Metro Baseball League, New York City's premier non-profit Adult Baseball League.