Columbia Housing provides our undergraduate residential students with safe and comfortable accommodations, and a friendly face whenever they have questions or concerns. We're responsible for maintaining the physical integrity, cleanliness and operations of Columbia's 30+ undergraduate residence halls. While we manage a lot of moving parts to keep our buildings in top shape, our number one priority is our undergraduate student residents.

If you are a graduate student seeking University housing, please visit the Columbia Residential website

A Housing staff member greeting first-year students at Check-In

The Hospitality Desk, located in the Hartley Hall lobby, is available 24/7 for walk-in support, by phone at 212-854-2779 or email at [email protected] to help with general questions and concerns. For maintenance support in your room or building, open a Service Request with Facilities and Operations at any time.

Visit the Housing Portal

The system where students complete all official tasks related to their Housing, including the Occupancy Agreement, Room Selection and Online Check-Out.

Submit A Service Request

Columbia's Facilities & Operations team can assist with maintenance issues in your room, suite or residence hall shared spaces. Open a Service Request to report issues.

Request maintenance for a laundry machine

Submit this form to report a washing machine or dryer maintenance issue. The sooner you report the issue, the sooner we can service the machine!

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Students sitting on Van Am quad
Undergraduate Housing

Housing for undergraduates of Columbia College and Columbia Engineering during the official academic terms.

Outside of Hartley Hall
Conference Housing

Outside of the main academic terms, our Conference Housing staff use the residence halls as temporary hotel-style housing for attendees of events held on or close by to campus.


Below are a selection of videos that may be helpful as you check-in for the Fall term. Visit our full video library for videos covering additional topics.